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#1 2010-06-07 22:43:32

mariodac
Member
Registered: 2009-09-03
Posts: 49

A few more bug - hate to do this

Algis
Well just had a long phone conversations with my customer…
Found a few bugs that need help on

First BUG:
Has to do with payment options. Once customer clicks “Confirm Appointment Request” , they are presented with either “Pay At Our Office” or “Pay online with Paypal”
If the customer selects “Pay At Our Office” they get a blank screen.
The admin sees the appointment, but it shows as pending

Second BUG:
As the customer selects the service, it only shows the service name on the heading at the top of the page. It should show the service name and the tile of the session
I was able to fix this in version 4.1.4
Open file    flow.php --- Located in  \core\panels\customer\appointments\request\common

Find
<?php echo ntsTime::formatPeriod($session->getProp('duration')); ?>

Replace with
<?php echo $sessionTitle = $session->getProp('title') . ' [' . ntsTime::formatPeriod($session->getProp('duration')) . ']'; ?>

With that change the customer now sees the service, title of the session, and price
I have not done this for version 4.2.0

Third BUG:
Try to make one of the providers an Admin
You get all kinds of errors – it still changes it, but you have to use the browser back button and retun to the users page to see that the changes took effect...

Fourth and final BUG:
When importing the ICS file or iCal it does not list the customer name in the calendar appointment.
Also the name of the file is hitAppoint-20100608.ics – can the file name just be changed to calendar-20100608.ics  -- no big deal on the file name at all. Mainly concerned that he customer name is not listed in the calendar event


Thanks
Let me know when these are fixed

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#2 2010-06-08 15:04:34

algis
Administrator
Registered: 2006-01-09
Posts: 1724
Website

Re: A few more bug - hate to do this

Hello Mario,

mariodac wrote:

First BUG:
Has to do with payment options. Once customer clicks “Confirm Appointment Request” , they are presented with either “Pay At Our Office” or “Pay online with Paypal”
If the customer selects “Pay At Our Office” they get a blank screen.
The admin sees the appointment, but it shows as pending

I've just tested this again and it worked ok for me. May it be the case that you are using the Paypal module from the older version. Please try to upload the "extensions/payment/paypal" folder from the latest version package. If the problem still persists, please consider giving me a temporary FTP access, I will try to promptly resolve the issue.


mariodac wrote:

Second BUG:
As the customer selects the service, it only shows the service name on the heading at the top of the page. It should show the service name and the tile of the session

ok, I've added the session title in ver. 4.2.2


mariodac wrote:

Third BUG:
Try to make one of the providers an Admin
You get all kinds of errors – it still changes it, but you have to use the browser back button and retun to the users page to see that the changes took effect...

sorry I could not be able to replicate this problem, it worked ok for me. May I have the FTP access?

mariodac wrote:

Fourth and final BUG:
When importing the ICS file or iCal it does not list the customer name in the calendar appointment.

which software are you using to import iCal files? If it is Microsoft Outlook 2003, I've recently discovered that there's a bug there with iCal files. We list the customer as an attendee in the iCal file, and Outlook seems to have problems with that:

http://support.microsoft.com/?kbid=289962

mariodac wrote:

Also the name of the file is hitAppoint-20100608.ics – can the file name just be changed to calendar-20100608.ics  -- no big deal on the file name at all. Mainly concerned that he customer name is not listed in the calendar event

no problem, I've changed the file name to "appointments-xxxxx.ics"

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