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#1 2010-06-01 11:41:57
- mike
- New member
- Registered: 2010-06-01
- Posts: 1
appointment reminders
Hi
In the new version 4 the option for appointment reminders has gone.
my question is are you going to be bringing this feature back and if so are you going to incorporate reminders by email and sms(text) like in the previous version....?
if so is there any time frame for implementinmg these?
thanks
Mike
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#2 2010-06-02 15:00:01
Re: appointment reminders
Hello Mike,
yes the reminders thing is missing in version 4. Sure it is a major feature and I do plan to bring it back. Regarding time frame, this week I'm publishing a major update with recurring appointments feature. The next big thing planned is the account balance (http://www.hitappoint.com/forum/topic/1615/), probably I will be able to add the reminders as well.
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#3 2010-07-20 20:49:20
- mholding
- Member
- Registered: 2010-05-10
- Posts: 17
Re: appointment reminders
Very interested in the reminders feature. Please keep us posted.
Cheers
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#4 2010-12-12 13:34:14
- rolfmarteijn
- Member
- Registered: 2010-12-01
- Posts: 18
Re: appointment reminders
Currently the reminder can be send a max of 24 hours in advance..
is there an easy way to change this?
For us 72 hours is much more usefull.
(Moreover, would in that case running the cronjob once a day work as well?)
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#5 2010-12-13 14:42:34
Re: appointment reminders
ok I will add more options.
the script which is run by the cron job sends notifications to those appointments that start in less time that the "notification period". For example, you have an appointment at 10:00 on Tuesday, you run the cron job once a day at 08:00, and the notification period is 24 hours. So, when the cron job runs on Monday at 08:00, a reminder will not be sent because there still 26 hours (more than 24) left before the appointment. Next time the cron job runs on Tuesday at 08:00, then the reminder is sent, because 2 hours are left before the appointment (less than 24 hours). So you will need to decide if it's going to work for you, in my view once a day is not enough.
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#6 2010-12-13 19:44:20
- bluemist
- Member
- From: vancouver
- Registered: 2010-03-14
- Posts: 73
Re: appointment reminders
a minimum time would be a good option.
if I make a booking for 2 hours time.... I don't really need a reminder.
this is especially true of walk-ins, that we put in the system and we currently get a reminder a few minutes later.
we have reminders set to 24 hours before.... the cron job runs every 30 minutes.
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