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  •  » Customer is not saved after adjusting time when provider creates appt

#1 2010-04-03 14:54:31

deanh2k
Member
Registered: 2010-03-31
Posts: 14

Customer is not saved after adjusting time when provider creates appt

Algis,

   I noticed that when a provider starts to make an appointment, selects service, selects time, selects customer and then before confirms appointment, clicks on say the Time hyperlink in the green background menu.

After the new time is selected, then it appears as though  the previous customer name has been lost and you must reselect the customer again.


Also since I have re-ordered the appointment flow, the program logic may not take into account for the above issue.


Also, I am curious to know why the green background menu appears as:

# Select Service
# Select Date & Time
# Review
# Select Customer
# Confirm

Shouldn't Review before "Select Customer"?

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#2 2010-04-03 15:16:24

deanh2k
Member
Registered: 2010-03-31
Posts: 14

Re: Customer is not saved after adjusting time when provider creates appt

Clicking on the green background menu hyperlinks like location actually takes you back to the date/time select instead of updating the location.

I think this is problem because people want to update the time, date, customer by clicking on the particular hyperlink but it seems to reset flow back to simply time and date no matter what.

Am I missing something?

This occurs as admin/provider updating/creating an appointment.

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