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Hello Mario,
I've replied to your message 2 days ago, and just now I've forwarded it to you again. I can also paste it here as well, please let me know if you don't receive the second email.

Hello Mario,
here is the message I sent:

mariodac wrote:

> 1. In your list of features it mentions that you can manage past appointments
> How do you review past appointments by customer, can I click on a customer and see past
> and future appointments?? Because right now when I click on USERS, then select a user
and
> click on APPOINTMENTS, it says “No Appointments Found”, but if I do a search for
> appointments, that same customer has past appointments

it is a sort of drawback at the moment. The view of appointments by customer, by provider,
and by location shows upcoming appointments only at the moment. So far you can access past
appointments only in the global appointments list by the search function. I'm thinking how
to improve it: 1) either add the search function to apps sublists by customer, provider,
and location. 2) or add filtering (by customer, etc) to the global search form. What would
you suggest?

mariodac wrote:

> 2. Is there a way for the provider to place notes on the customer’s appointment
> area, such as measurements and other details? I know I can create a notes box in the
> USERS-CUSTOMIZE FORM area, but I was looking for that option within each appointment.
And
> then would I be able to see those notes as I look at past appointments?

I've already added the Customize Form thing to the appointments as well, this new version
will be available within a day. This will work similar to the customer form, but it is
more advanced so that it allows to assign various forms to appointments depending on the
service.

mariodac wrote:

> 3. Is there a way to send an automatic email after the customer has received their
> service?

this is a bit remote perspective, I will be adding the appointment complete option,
something like appointment fully completed, no show, etc. It's not in the nearest plans
though, I'll be trying to add this within a couple of months.

mariodac wrote:

> 4. I understand that when the email is sent out, it attaches the ICS file, but
some
> customers have no clue what to do with it, specially using Gmail and other emails.
Pretty
> self explanatory on Outlook. So is there a way to set maybe a CON job to send out
> reminder emails 24 hrs or so before their appointment?

I will be working to include the cron thing with daily, weekly, etc reminders to customers
and providers with the upcoming appointments. As a quick fix at the moment, I can add a
setting if to attach ICS to notification emails.

mariodac wrote:

> 5. Final question
> Is there a way to setup session appointments?
> For example, if I buy a block of appointments that is part of a treatment, how can I
> setup that where you make the initial payment with the first appointment, and then have
> the capability to return and make the proceeding appointments until your paid
> appointments are done?

I'm working on designing appointment packages. I'm sorry I can't estimate when it is
complete.

Hello Mario,
please have a look at this page, it is very simple procedure:

http://www.hitappoint.com/upgrade-quide/