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Dear friends! Please note that hitAppoint will be on holidays till June 12, 2011 with a limited online access. We apologize for delayed replies. Every request will be promptly resolved on return.

#1 2010-03-19 21:51:51

bluemist
Member
From: vancouver
Registered: 2010-03-14
Posts: 73

Speed Issues

Did 4.0.9 fix a problem with accessing the database or some kind of re-direction issue?
I had complaints from users testing the system that is was very slow.... 4+ second delays for most actions.

Now hitAppoint 4.0.9 is a lot more responsive.

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#2 2010-03-20 03:53:44

algis
Administrator
Registered: 2006-01-09
Posts: 1724
Website

Re: Speed Issues

which actions gave that delays? the only speed issue so far may be in the admin backend when creating appointments, if you have many providers and locations

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#3 2010-03-21 19:51:10

bluemist
Member
From: vancouver
Registered: 2010-03-14
Posts: 73

Re: Speed Issues

it seemed to be everything, I will keep an eye on it.... I first thought it was my hosting, but I don't think that is the case.

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#4 2010-03-22 02:12:32

algis
Administrator
Registered: 2006-01-09
Posts: 1724
Website

Re: Speed Issues

it is somewhat strange as anywhere I tested it, it has been pretty fast. May I have a temporary FTP access to your site to have a look at the problem?

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