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#1 2009-06-29 15:25:16
- NiteoDesign
- New member
- Registered: 2009-03-13
- Posts: 2
Service selected switches to the first option at confirmation page.
Hi Algis,
Thanks for providing such great support for this platform. I am having a problem with my appointment confirmation process. When choosing an appointment at peanutspet[dot]com[slash]appointments say for grooming, and select either the medium breed, large breed, or hair cut options (the last 3 options), once the user makes it through the loop to the confirmation page, the service reverts back to the first option, small breed dog.
I added a required field that asks for dog breed input but i doubt this has anything to do with the problem. aside from that, everything is pretty much standard issue.
Let me know if you need to know anything else about the setup we have going. Thanks!
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#2 2009-07-01 04:55:51
Re: Service selected switches to the first option at confirmation page.
Hello,
I'm sorry for this problem but it is currently a drawback by design. Most probably you have used several sessions of the same duration for one service, while they are assumed to be different.
When at the confirmation stage, the system knows the appointment duration, and thus defaults to the first session of this duration it can find.
To overcome this, please use sessions of various duration, or use different services.
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